We're Here to Help

Get personalized support from our dedicated customer service team

Browse FAQ

Find quick answers

View FAQ
Live Chat

Chat with our team

Email Support

Send us a message

Contact Us

Choose Your Support Option

Email Support

Best for detailed questions and account issues

  • Detailed responses
  • Account-specific help
  • File attachments
  • Response within 24 hours

Phone Support

Premium subscribers only

  • Direct phone consultation
  • Personalized guidance
  • Complex issue resolution
  • Callback scheduling
Available for Premium members

Send Us a Message

Fill out the form below and we'll get back to you within 24 hours

Please provide as much detail as possible to help us assist you better.
Supported formats: JPG, PNG, PDF, DOC, DOCX (Max 10MB)

Additional Resources

Help Center

Browse our comprehensive help documentation and guides.

Learn More
Video Tutorials

Watch step-by-step tutorials on using FlexJobs effectively.

Watch Videos
Community Forum

Connect with other job seekers and share experiences.

Join Community
System Status

Check the current status of FlexJobs services and any known issues.

Check Status

Expected Response Times

We're committed to providing timely support based on your inquiry type

Critical Issues
Within 2 hours
Account locked, billing problems
High Priority
Within 4 hours
Technical issues, urgent questions
Standard Support
Within 24 hours
General questions, account help
General Inquiries
Within 48 hours
Feature requests, feedback
Support Hours

Live Chat: Monday - Friday, 9:00 AM - 6:00 PM EST

Email Support: 24/7 (responses during business hours)

Phone Support: Premium members only, by appointment